4 articles in Delivery:
- What is your delivery time?
We deliver your books in 4-7 working days. Working days are Mondays to Fridays (excluding Public Holidays). Saturdays and Sundays are not considered working days. For more information, go to http://opentrolley.com.sg/delivery.aspx
- How much does delivery cost?
Please refer to http://opentrolley.com.sg/delivery.aspx for latest delivery cost.
- I'm not home when the courier came
Before attempting delivery, the courier will usually call your contact number to ensure you are home. If you are not, you may take this opportunity to tell him/her when is the suitable time to deliver. In the event you did not pick up his call, he will visit your place nonetheless. If you are not home, then: The courier will leave behind a delivery note. Call the customer service number (not our phone number, but the courier company's) to arrange redelivery, which is free of charge. If you do not receive any note, go to Order History and check your tracking number. Call the courier company to arrange delivery at your preferred date and time. Redelivery is completely free-of-charge Read also:The difference between Home Delivery...
- What time will book delivery take place?
For Home Delivery, the scheduled delivery time is in the evening between 5PM and 8PM. Delivery can take place on weekdays or weekends (Saturday, Sunday) including public holidays. For Office Delivery, the scheduled delivery time is in the morning between 8AM and 12NOON. Delivery will only take place on weekdays Monday through Friday, excluding public holidays.